Privacy policy
Last updated 9 November 2026. FloodProtection.now is operated by Neural Command, LLC, 1639 11th St, Suite 110-A, Santa Monica, CA 90404, USA. Questions about this policy go to [email protected].
What we collect
When you send a form. The details you type: your name, email address, phone number, company, location and message, depending on the form. We also record the page you sent it from, the time, and the approximate city, region and country of your connection, which Cloudflare derives from your IP address. We use your IP address for about an hour to limit repeated submissions, and we do not store it with your request.
When you browse. This site has no analytics, advertising or tracking cookies. It is hosted on Cloudflare, which processes standard request data (IP address, browser and the page requested) to serve and protect the site. Fonts load from Google Fonts, so your browser connects to Google. Forms use Cloudflare Turnstile to check for automated spam.
Why we use it
To reply to your request, prepare an assessment, quote or plan you asked for, and keep a record of the enquiry. We do not sell your data or use it for advertising.
Who we share it with
- Rubicon Flood Control, our barrier partner, when you ask about a barrier system, so they can measure and quote. Southwest Florida homeowner quote requests go to Flood Barrier Pros, which Rubicon operates.
- Cloudflare, which hosts the site and stores form submissions, and our email provider, which delivers them to us.
- Anyone else only if you ask us to (for example your broker or engineer) or if the law requires it.
How long we keep it
Genuine enquiries are kept for as long as we need them to handle your request and keep business records. Submissions our spam check flags are deleted automatically after 90 days.
Your rights
You can ask for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it, by emailing [email protected]. We reply within 30 days. These rights apply wherever you are, including under Malaysia's and Singapore's Personal Data Protection Acts and California law.
Changes
If we change this policy, we update the date at the top of this page.